Frequently Asked Questions
Everything you need to know about your Evercrafted experience.
What is the typical shipping timeframe for an order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, and you will receive a tracking number as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How do you ensure the quality of Evercrafted products?
Every item in our collection undergoes a rigorous multi-point inspection process. We partner with ethical manufacturers to ensure that only the highest quality materials and craftsmanship reach your doorstep.
Do you offer international shipping?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our live chat or support email.